Terms of Service

By registering for, accessing, or using the NeverLack website and its services, you agree to be bound by these Terms of Service, all applicable laws and regulations, and any additional policies or agreements referenced herein. You are responsible for ensuring that your use of our website and services complies with all laws and regulations applicable to you.

If you do not agree with any part of these Terms of Service, you must not access or use this website or any of our services.

All materials available through this website, including text, graphics, logos, designs, software, and other content, are protected by applicable copyright, trademark, and intellectual property laws.

General

NeverLack, in its sole discretion, may modify, update, or revise these Terms of Service at any time without prior notice. Any updated version replaces all previous versions and becomes effective upon publication on the website.
Your continued access to or use of the website or services after any changes are published constitutes your acceptance of the revised Terms of Service.
You are responsible for periodically reviewing these Terms of Service to remain informed of any updates.
IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE OR DO NOT WISH TO BE BOUND BY THEM, YOU MUST NOT REGISTER FOR OR USE OUR SERVICES.
By accessing our website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Services

NeverLack provides professional digital marketing, advertising, creative, consulting, branding, content, campaign management, and related business services.
The specific services, deliverables, timelines, pricing, and requirements applicable to a project may vary depending on the package, proposal, quotation, agreement, or service description provided to the client.
You agree not to intentionally misuse, exploit, disrupt, reverse engineer, or interfere with our website, systems, software, automation, payment processes, or other technical infrastructure.
Unless otherwise expressly agreed in writing, payments for services that have already been performed, partially performed, scheduled, initiated, or delivered are generally non-refundable.
Clients are responsible for providing accurate, complete, and timely information, materials, approvals, credentials, assets, and instructions reasonably required for the performance of the services.
NeverLack does not guarantee any specific business result, revenue, sales volume, conversion rate, audience response, advertising performance, search ranking, customer acquisition level, or other commercial outcome unless a specific written agreement expressly provides otherwise.
Marketing and advertising performance may be affected by factors outside of NeverLack's control, including changes made by third-party platforms, market conditions, competition, technical issues, budget limitations, consumer behavior, regulatory requirements, and other external circumstances.
NeverLack may use third-party platforms, software, advertising networks, hosting providers, analytics services, communication tools, payment processors, and other external technologies when reasonably necessary to provide the requested services.
We do not guarantee continuous availability or uninterrupted operation of any third-party platform, service, software, or technology.
Clients are responsible for complying with the terms, policies, rules, and requirements of any third-party platform, advertising network, website, software, or service used in connection with their projects.
You use our services at your own risk and remain responsible for decisions made based on marketing strategies, recommendations, reports, analytics, forecasts, or other information provided by NeverLack.
NeverLack may refuse or discontinue work involving unlawful, fraudulent, deceptive, abusive, misleading, or otherwise prohibited activities.

Client Agreement

By purchasing or using our services, you agree to the following:

You must provide accurate and complete information necessary for the performance of your project.
You must have the legal authority to provide any account access, business information, content, trademarks, images, videos, documents, or other materials supplied to NeverLack.
You are responsible for obtaining all necessary permissions, licenses, consents, and rights relating to materials you provide to us.
You must not request that NeverLack create, publish, distribute, or promote content that violates applicable laws, intellectual property rights, advertising regulations, or the policies of any applicable third-party platform.
Project timelines may depend on the timely delivery of information, approvals, assets, payments, and feedback from the client.
Delays caused by the client, third-party providers, technical issues, policy changes, force majeure events, or other circumstances outside NeverLack's reasonable control may extend the expected completion date.
Once work has been initiated or delivered, changes outside the original scope may be treated as additional work and may result in additional charges.
Unless otherwise agreed in writing, unused project hours, unused service allocations, or uncompleted portions of a service do not automatically carry over to future projects or billing periods.
NeverLack is not responsible for losses, suspensions, restrictions, account closures, advertising disapprovals, content removals, algorithmic changes, or other actions taken by third-party platforms.
Clients are responsible for reviewing and approving materials, campaigns, advertisements, copy, creative assets, and other deliverables before publication or launch.
Once a client approves content, a campaign, or another deliverable, the client assumes responsibility for that approval and any resulting consequences, subject to any rights otherwise provided by applicable law or written agreement.
NeverLack may suspend or discontinue services if a client fails to make required payments, provides materially false information, engages in unlawful conduct, abuses our team, or otherwise violates these Terms of Service.
Service availability, start dates, turnaround times, and delivery schedules may vary depending on workload, project complexity, client responsiveness, and third-party dependencies.
Pricing, packages, and service descriptions may change from time to time. The terms and pricing applicable to an existing paid agreement will remain subject to the applicable agreement or written confirmation, unless otherwise permitted by that agreement.
Clients must not interfere with an active project by engaging another provider in a way that materially conflicts with or disrupts the work being performed by NeverLack without informing us in advance.
Failure to provide requested information, approvals, assets, or access may prevent or delay the delivery of services, and NeverLack will not be responsible for delays resulting from such failure.
By registering for, purchasing, or using our services, you acknowledge that you have accepted these rules.
NeverLack reserves the right to update these requirements when reasonably necessary.

General User Agreement

We recommend reviewing these Terms of Service carefully before accessing or using the NeverLack website, submitting information, purchasing services, or entering into a business relationship with us.

If these terms are not acceptable to you, you must not access or use the NeverLack website or services.
By creating an account, submitting a contact form, requesting a proposal, making a purchase, or otherwise providing your information to us, you acknowledge and agree to these Terms of Service.
NeverLack may send service-related communications, including account notices, project updates, invoices, important service information, and other administrative communications using the contact information provided by you.
You may receive marketing communications where permitted by applicable law and where appropriate consent or another lawful basis exists. You may unsubscribe from promotional communications using the available opt-out mechanisms.
NeverLack reserves the right to modify, reorganize, suspend, discontinue, or replace any part of its website, services, products, pricing, content, policies, or business operations without prior notice, subject to any obligations imposed by applicable law or an existing written agreement.
Changes to these Terms of Service become effective when published on the website unless another effective date is expressly stated.
You are responsible for reviewing the current version of these Terms of Service periodically.
These Terms may also apply to other webpages, applications, portals, or digital properties operated by NeverLack where expressly referenced.
All services provided by NeverLack are subject to applicable pricing, payment terms, proposals, contracts, invoices, and service descriptions.
NeverLack may restrict, suspend, or terminate access to its website or services when a user or client engages in conduct including, but not limited to:

1a. Providing false, misleading, fraudulent, incomplete, or materially inaccurate information;

1b. Attempting to obtain unauthorized access to accounts, systems, software, databases, servers, or other protected resources;

1c. Copying, reproducing, redistributing, modifying, selling, licensing, or otherwise exploiting NeverLack's content, materials, systems, processes, or intellectual property without prior written authorization;

1d. Using NeverLack's website, services, systems, or infrastructure for unlawful, fraudulent, abusive, deceptive, malicious, or unauthorized purposes;

1e. Introducing malware, malicious code, automated attacks, unauthorized scripts, or other software intended to disrupt or compromise our website, systems, networks, or services;

1f. Attempting to bypass security measures, access restricted areas, interfere with service availability, or obtain information that you are not authorized to access.

Use

2a. Intellectual Property

The overall appearance, design, layout, content, graphics, logos, branding, trademarks, domain names, icons, software, systems, methodologies, processes, business materials, documentation, and other technical or creative elements made available by NeverLack are owned by NeverLack or used under applicable license and are protected by intellectual property laws.

No portion of the NeverLack website or its materials may be copied, reproduced, modified, republished, translated, distributed, displayed, transmitted, uploaded, sold, licensed, or otherwise exploited without prior written permission, except where such use is expressly permitted by law.

This restriction includes, without limitation, website code, designs, written content, graphics, marketing materials, internal documentation, software, proprietary processes, and business methodologies.

Nothing in these Terms grants you ownership of any NeverLack intellectual property unless expressly stated in a separate written agreement.

2b. Client Feedback and Testimonials

Any feedback, reviews, suggestions, comments, or testimonials voluntarily submitted to NeverLack may be used by NeverLack for internal improvement, promotional, advertising, or marketing purposes, where legally permitted.

NeverLack will not intentionally misrepresent a client's statements or materially alter their meaning.

Responsibilities

3a. Website and Usage Information

NeverLack may collect and process information relating to website usage, including pages viewed, approximate visit duration, device information, browser information, traffic sources, and similar technical data for purposes such as security, analytics, troubleshooting, website improvement, and service optimization.

Such information will be handled in accordance with our applicable privacy policies.

3b. Security and Misuse

Users may not take actions that interfere with or impair the normal operation, security, accessibility, or performance of the NeverLack website, applications, systems, servers, databases, or services.

Attempts to commit fraud, gain unauthorized access, disrupt our infrastructure, manipulate systems, or compromise the security of our services may result in immediate suspension or termination of access and may be reported to appropriate authorities where required or appropriate.

3c. Communications and Records

Clients are encouraged to retain copies of important communications, project approvals, documents, invoices, agreements, and other information exchanged with NeverLack.

NeverLack will use commercially reasonable efforts to maintain business records, but is not responsible for the permanent preservation of every communication or document accessible through its systems unless otherwise required by law or expressly agreed in writing.

3d. Account Cancellation and Termination

A client may request cancellation of an account or service relationship by contacting NeverLack through an available support or communication channel.

Cancellation does not automatically entitle the client to a refund for work already performed, services already delivered, expenses already incurred, or commitments already made, unless otherwise required by law or expressly provided in a written agreement.

Termination of an account or service may be irreversible. NeverLack reserves the right to retain records to the extent reasonably necessary for legal, accounting, security, compliance, dispute-resolution, or legitimate business purposes.

3e. Third-Party Websites

The NeverLack website or services may contain links, integrations, references, or connections to third-party websites, platforms, applications, or services that are not controlled by NeverLack.

NeverLack is not responsible for the availability, security, content, policies, practices, products, or services of third-party websites or platforms.

Your use of third-party services is governed by the terms and policies of those third parties.

3f. Communications

NeverLack may contact users and clients for legitimate business purposes, including account administration, project communication, billing, support, service notifications, security notices, legal notices, and other communications related to the services.

Where permitted by applicable law, NeverLack may also send promotional communications. Users may opt out of non-essential promotional communications through the applicable unsubscribe or preference mechanisms.

3g. Additional Terms

Certain services, sections of the website, promotions, contracts, proposals, or client portals may contain additional terms, requirements, or obligations specific to that service or area.

Where additional terms are expressly provided, they will apply in conjunction with these Terms of Service. In the event of a conflict, the applicable written agreement or service-specific terms will control to the extent stated therein.

3h. Indemnification

By using NeverLack's services, you agree to comply with these Terms of Service and applicable laws.

To the extent permitted by applicable law, you agree to indemnify and hold harmless NeverLack, its owners, employees, contractors, agents, and service providers from claims, damages, liabilities, losses, costs, or expenses arising from your unlawful conduct, misuse of the services, violation of these Terms, infringement of third-party rights, or breach of obligations for which you are responsible.

Service Continuity

4a. Changes and Discontinuation

NeverLack reserves the right to modify, suspend, limit, replace, or discontinue any portion of its website, services, software, features, packages, or business operations when reasonably necessary.

This may include temporary interruptions caused by maintenance, upgrades, security measures, technical failures, third-party outages, legal requirements, changes in business operations, or circumstances beyond our reasonable control.

NeverLack may update these Terms of Service from time to time. The latest version published on the website will govern future use of the website and services.

Where an existing written agreement provides specific terms regarding duration, cancellation, or termination, those provisions will govern to the extent applicable.

4b. Effective Date of the Agreement

These Terms of Service become effective when you access the NeverLack website, create an account, submit information, purchase a service, enter into an agreement, or otherwise begin using our services.

Your continued use of the website or services constitutes ongoing acceptance of the then-current Terms of Service.

The agreement may be terminated in accordance with these Terms, an applicable written agreement, or applicable law.

Upon termination, provisions that by their nature are intended to survive termination, including intellectual property, payment obligations, disclaimers, limitations of liability, confidentiality, indemnification, and dispute-related provisions, will remain in effect to the extent permitted by law.